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FAQ'S

All Your Garage Door Repair Questions Answered

Frequently Asked Questions

1. What do you do if your garage door won't open?

If your garage door refuses to open, start by checking the remote control batteries. Make sure they are functional. Next, verify the power to the wall switch inside your garage. Additionally, inspect the safety sensors for any blockages or misalignment. If the door is still unresponsive, try manually disengaging it. Check the tracks for debris or damage and ensure the tension springs are not broken. If the problem persists, it’s advisable to contact a professional garage door repair service for assistance. Call us today at (260) 224-4063 for assistance. 

2. My overhead door won't close.

If your garage door will not close. The most common are for photo eye issues.
The first thing you want to do is check to make sure the cables are in the correct place on the drums. You then can try a simple test. Hold the close button on the wall until the door reaches the floor. If you succeed closing the door check to make sure both photo eyes have the little LEDs on and glowing steadily. Simply loosen the wing nut and adjust until they are pointing towards each other. If that don’t work check your wiring connections for corrosion. Call us today at (260) 224-4063 for assistance. 

3. Why won't my garage door open with wall switch or remote?

If your garage door won’t open with either the wall switch or the remote control, it’s often due to dead remote control batteries. Make sure the batteries are functioning properly. Additionally, check the power supply to the wall switch or garage door opener to ensure they are receiving power. If issues persist, consider professional assistance. Call us today at (260) 224-4063 for assistance. 

4. Why wont my garage door open or close without holding the button?

When your garage door requires you to hold the button for it to open or close, it may indicate an issue with the safety sensors. Examine the sensor’s lenses for any misalignment or dirt that may be obstructing their function. Properly aligning or cleaning the sensors can often resolve this problem. Call us today at (260) 224-4063 for assistance. 

5. What causes no power to garage door opener?

Several factors can result in a lack of power to the garage door opener. These include a disconnected or malfunctioning power source, a tripped circuit breaker, or a blown fuse. It could also be related to damaged wiring or electrical issues. If the problem persists, it’s best to contact a professional garage door service to diagnose and address the power problem. Call us today at (260) 224-4063 for assistance. 

 

6. What is the most common reason a garage door won't open?

The most common reason for a garage door not opening is dead remote control batteries or a malfunctioning remote. Start by checking and, if needed, replacing the remote control’s batteries to see if this resolves the issue. Call us today at (260) 224-4063 for assistance. 

7. How often should my overhead garage door be serviced?

To ensure your overhead garage door lives a long, happy life, it’s crucial to treat it to a “spa day” every 3-4 months! Show your garage door some love by getting it serviced at least twice a year, and don’t forget the lube! A well-lubricated door guarantees the smoothest, most efficient operation. Call us today at (260) 224-4063 for assistance. 

8. How do I tell if the garage door spring is balanced?

A balanced garage door spring is important for smooth and safe operation. To ensure yours is in good shape, test it by seeing if it stays at 3 points by it’s self. It should stay on the floor, stay half way open, and stay all the way open. If it holds by it’s self at those three locations. Your springs are working properly! Call us today at (260) 224-4063 for assistance.